Ready to sharpen your toolset with the wisdom of ancient warriors?
Today's episode includes knowledge to guide your journey into the world of quality tools and reliability frameworks. Drawing inspiration from the seven weapons of warrior monk Benkei, we introduce the first seven quality tools collected by industry quality professional, Ishikawa. Discover how these types of tools, more typically used for monitoring and continuous improvement, can also be leveraged for early concept development, thus leading to successful product designs.
For those seeking to put theory into practice, we delve into a strategic system model that centers on customer inputs, intended and unintended outputs, and the use process, demonstrating how these tools can be applied to concept development. By the end of this episode, you'll have a deeper understanding of how quality thinking can revolutionize your product design and development process.
ADEPT teams work early, using quality methods to align their knowledge, discover through prompted activities to enhance ideas and prioritize them.
Even though we're exploring this outside customer space at concept development, we're still focused on what we need to be able to make design decisions. This is how quality tools can help with design and creation. Quality tools can be graphical, they can be prompted and they can be iterative. You can also scale them to what is needed for the project. We use what makes sense for what we need and then we can iterate on the things that are most impactful or for the questions that we still have to do more.
ADEPT for concept development:
- Align the team against the users and the user needs, or comparing ideal versus actual, or which need for which user.
- Discover hidden needs and interfaces.
- Examine use experiences for design inputs.
- Prioritize parts of the use process.
- Teamwork to bring-in cross-functional experiences and collaboration opportunities.
What's today's insight to action? In early concept development, we don't have a lot to talk about. One of the solutions that we try is to jump ahead and start designing solutions so that we can have something to talk about, something to edit and something to move forward with and to discuss. That's where we get into the trouble of not really exploring the problem space enough to start designing. Instead of designing something to talk about, we can use quality tools as a substitute. Quality tools are, by nature, graphical, they're very adaptable and they're very approachable for teams to be able to use to explore ideas. They're the perfect kind of tool to start developing design inputs from concepts, from high level ideas.
Other Quality during Design podcast episodes leading up to this episode: