Posts Tagged ‘process flow map’
Using SIPOC to Get Started
SIPOC diagrams are a great first step for our team in understanding the key people and elements to our process.
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Mistake-Proofing – the Poka-Yoke of Usability
How do we go about mistake-proofing our product design? As we’re looking at our user process, we can use a quality method that’s well-used in manufacturing production: poka-yoke (mistake-proof).
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